Your Guide to iA Financial Group’s E-Services: Login, Online Claims, and App

Your Guide to iA Financial Group’s E-Services: Login, Online Claims, and App

Covering over 4 million Canadians, iA Financial Group is one of the country’s largest group insurance providers. The company has more than 100 years of experience in the group insurance industry.

Employers covered by iA enjoy generous group benefits for themselves and their employees—but these benefits can’t be attained without knowing how to submit a claim to the insurance company. That’s why our team at Group Enroll is here to help. We’re proud partners of iA Financial and have an in-depth knowledge of the iA Financial Group claim form submission process. 

Without further ado, here is how to navigate IA’s e-services and easily file an iA Financial Group claim form. 

How to Log In to your iA Financial Account

The first step towards submitting an iA Financial Group claim form and taking advantage of the numerous benefits that iA has to offer is to register for My Client Space. My Client Space is a personal portal that gives you all the information you need to know about your group insurance policy. 

To register, go to From there, you’ll want to click on “Register.” After that, the process is simple. Just fill out the required info to create your account. 

If you are already registered, go to and enter your iA Financial Group login info. Clicking “Sign In” will take you to your portal. Once there, click on “Group Insurance” to view your plan info. 

Submitting an iA Financial Group Claim Online

Once you’re logged in, you’ll have the ability to submit your group insurance claims online. These are referred to as e-claims. All you have to do is click “Make a Claim” on the left-hand menu and follow the instructions. It’s as simple as that. 

Besides medical and dental expenses, you can also file claims for a wide array of professional healthcare services such as vision care providers, psychologists, and social workers. You’ll also have the option to sign up for direct deposit and track the status of your active claims. 

If you run into any issues with IA’s e-services, the number to call is 1-866-585-8843. You may also send them an email at [email protected]

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Submitting an iA Financial Group Claim Through the App

Another way to submit and keep track of your group insurance claims is to download and install the iA Mobile app from the App Store or Google Play. Once downloaded, enter your iA Financial Group login info to access all the tools that the iA Mobile app has to offer. 

An advantage the app has over other forms of filing is its ability to double as your insurance card. When you visit your dentist’s office or pharmacy, you can use your health insurance card to deduct your total amount due automatically, in most cases. 

You’ll also gain access to a comprehensive list of participating medical providers that can submit claims on your behalf as well as WebRx. This tool estimates your future reimbursement for all your prescription drug purchases. Plus, submitting receipts and documents can be done simply by taking and uploading photos of them straight from your smartphone or tablet. 

Are You Getting the Most Out of Your iA Financial Group Policy?

With an iA Financial Group login, the claim submission process is a breeze. Filing via your My Client Space portal or the mobile app saves you time and eliminates the sometimes trying nature of insurance claims. Plus, everything you want to know about your group policy is now available at your fingertips 24/7. 

Even so, if you’re considering changing your coverage options or switching providers, you can count on us to provide you with the quotes you need to find the best possible coverage at the lowest possible rate. 

At Group Enroll, we take pride in providing Canadian businesses with the best group insurance quotes in the country. If you’re looking to secure a suitable group insurance benefits plan for your business, fill out our simple form to get a free estimate!

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