Sun Life Group Benefits Program: Complete Guide

Sun Life Group Benefits Program: Complete Guide

At a Glance

Sun Life Financial has been in business for over 150 years, making it one of the oldest financial institutions in Canada. The company, which started out selling life insurance, is on a mission to “help Canadians achieve financial security and live healthier lives.”

Table of Contents

Sun Life Health Insurance Review

Sun Life Canada Insurance offers short- and long-term medical and dental insurance group benefits designed to care for individuals and their dependents. It also provides critical illness coverage, disability insurance, and life insurance. 

The company believes that a healthy workforce is a key to a company’s financial success, so its insurance products are designed to help businesses invest in their employees’ well-being. Sun Life’s group health benefits cover 1 in 6 Canadians and their families through employer-sponsored plans.

Company Overview

Years in Business155
Benefits and Claims Paid$17 billion (2019)
Number of Clients3 million Canadians and their families
Total Assets1.1 trillion CAD
Insureye Consumer Rating2.7/5 (based on reviews for life insurance)

Sun Life Group Benefit Products

Sun Life offers customized group insurance plans that combine healthcare, disability, and prescription drug coverage. Their extended health care plans cover hospital care, prescription drugs, medical services and equipment, paramedical services, out-of-province emergency travel assistance, and vision care. 

Sun Life coverage options also include group dental care plans that include preventive and diagnostic treatment, critical injury insurance, and long-term care coverage. Outside of personal and group health insurance plans, the company offers permanent and term life insurance and a range of investment services. 

This insurer offers several tech-savvy touches with Sun Life Canada group benefits, such as e-claims that can be processed within 24-48 hours. Sun Life Insurance is also committed to streamlining payments with direct deposit, which means that members can receive electronic transfers instead of waiting for a check in the mail.


Sun Life Insurance FAQ

What is a group benefits plan?

What are group insurance benefits?

What are group health benefits?

What are group life insurance benefits?

Are group health benefits taxable in Canada?

What are group wage loss insurance benefits?

Sun Life Downloadable Forms

All Sun Life group benefit administrative and claim forms are conveniently located in one place:


If you can’t locate the form you need, you can also request any form by mail.

Sun Life Contact Information

Primary Address: 227 King Street South Waterloo, PO Box 1601 Stn Waterloo, Waterloo, Ontario N2J 4C5, Canada

Important Contact Numbers:

  • General Support: 1-877-SUN-LIFE (1-877-786-5433)
  • Workplace Benefits: 1-800-361-6212

Learn More About Sun Life

Are you a business owner wondering which group benefits plan to choose? Press the button below and fill out our quick quote form. One of our experienced team members will get back to you shortly. Once we know a bit about your needs, we’ll send a complete list of competitive quotes from Canada’s top insurance providers right to your email.