At a Glance
The Co-operators Group Ltd provides group insurance benefits to millions of members throughout Canada. It also strives to invest in local communities and contribute to a sustainable society.
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The Co-operators Group Review
The Co-operators Group Ltd, established by farmers in 1945, is a Canadian multi-line insurance and financial services co-operative made up of 44 member organizations located throughout Canada. Its insurance offerings include group, life, home auto, farm, business, travel, and event insurance.
|Insureye Consumer Rating||1.1/5|
|BBB Rating||A+ (not BBB accredited)|
|Benefits and Claims Paid||2.15 Billion (2019)|
|Number of Clients||5.8 Million Clients in Canada|
|Annual Revenue||$4.3 billion (2019)|
The Co-operators Group Benefits Products
The Co-operators Group products include:
Extended Health Care and Dental
Health Care, vision, and dental benefits
ContinYou™ Individual Health and Dental Coverage
Individual health and dental benefits for members and their families who are no longer covered by a group plan (members must apply within 60 days of group coverage termination and must also receive coverage from their provincial health insurance plan)
ContinYou™ GOLDEN Retiree Health and Dental Coverage
Provides individual health and dental coverage for retirees aged 50-75 (members must apply within 60 days of group coverage termination, purchase coverage, and must also be Canadian residents)
Flexible plans available for direct pay and reimbursement drug plans
Mental Health Care
Psychology benefits, expanded treatment delivery methods, and many practitioner choices
Emergency Medical Travel Assist
24-hour phone support from a qualified representative
Emergency Out-of-Country Care
Emergency medical care for members travelling outside of Canada (with coverage limited to the period specified in the member’s group benefits plan)
Health Spending Account (HSA)
Reimbursable medical expenses that qualify under the Income Tax Act or a private health services plan
Personal Spending Account (PSA)
Reimbursable health- and wellness-related expenses that are not CRA-reimbursable, such as health and fitness coverage
Life and Accidental Death and Dismemberment (AD&D)
Add-on benefit for members and spouses who are in good health that provides financial benefits if the individual dies or loses speech, sight, hearing, a limb, or becomes paralyzed as the result of an accident
Financial support after a covered critical illness diagnosis
Financial support for members who are disabled, with both short-term and long-term disability benefits available
Wellness and Prevention
WellnessNow provides several options to support plan members with maintaining their health, wellness, and productivity—Support services include online education and support, confidential counselling, employee intervention, and second opinion consultations
Equitable Life: Group Benefits and Resources
As one of Canada’s largest life insurance providers, Equitable Life Group Benefits offers a unique approach to your staff’s specific needs. Learn how here.
The Co-operators FAQ
What are Group Insurance Benefits?
Group insurance benefits are packages that employers offer to their employees as part of their compensation. Benefits that The Co-operators Group offers include health, dental, life insurance, and other benefits.
What are Group Health Benefits?
Group health benefits include health, dental, vision, critical illness, disability insurance, and health benefits such as prescription drug plans and wellness education.
Are Group Health Benefits Taxable in Canada?
Group health benefits aren’t taxable in Canada if there is a formal arrangement, often a Private Health Services Plan (PHSP), between the employer and the employee.
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The Co-operators Group Downloadable Forms
Many of The Co-operators Group benefits forms and claims forms are available to download from the company’s website:
Forms need to be returned by mail to the address indicated on the form (addresses vary between forms).
The Co-operators Contact Information
Primary Address: 1900 Albert Street Regina, SK S4P 4K8
Important Contact Numbers:
- Group Benefits General Inquiries: 1-800-667-8164
- Emergency Medical Travel Assist: 1-888-440-2667 (US and Canada) / 800-842-08420 (Worldwide)
Learn More About The Co-operators Group
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