Co-operators Group Insurance Claims: Process and Forms

Co-operators Group Insurance Claims: Process and Forms

No matter which insurance company handles your benefits, filing an insurance claim can be daunting, especially when you are already hurt, sick, and stressed out. There are so many forms to fill out, including some that require information from a doctor or healthcare administrator. What’s more, some insurance claims are processed differently depending on which benefit you are trying to claim.

If you have group insurance benefits through The Co-operators Group Limited, we’re here to help. Here’s everything you need to know to file a Co-operators group insurance claim.

Table of Contents

How to File a Group Insurance Claim with Co-operators

You have several options to submit your claim:

  • Submit through your Co-operator’s Online Services account
  • Upload documents through the Co-operator’s app
  • Call the Claims Centre
  • Contact your financial advisor for assistance
  • Submitting a Co-operators Claim in Person

Submitting a Co-operators Claim Online

Submitting a Co-operators Claim Using the App

Submitting a Co-operators Claim Over the Phone

Submitting a Co-operators Claim Through Your Financial Advisor

Submitting a Co-operators Claim in Person


Forms You Will Need to File a Co-operators Claim

You can find all documents regarding your group benefits claim on the Co-operators forms page. Paperwork is broken down into several easily navigated groups:

  • Administrative forms
  • Extended health and dental claim forms
  • Disability claim forms
  • Life and AD&D forms
  • Critical illness claim forms


You will need to print out your Co-operators insurance claims forms, handwrite the information, and scan the page so you can upload the document to the online portal. You may need to download several documents for one claim, particularly when you need a doctor and your company to file a statement on your behalf.

All claims should include supporting documentation, such as receipts, billing statements, medical records, or any other relevant proof of care/injury.

Remember to call the Co-operators Claims Center ahead of time if you need to mail a form. If you use this method, make copies of all papers in case of lost mail or other disruptions.

Are You Getting the Most Out of Your Co-operators Policy?

Whether you’re happy with your policy or not, it can pay to ensure you’re getting the best possible rate on your insurance. You may even be able to get better insurance for a lower rate. We recommend comparing rates about once a year, and at Group Enroll, we make comparing insurance rates easy. 

Just fill out our quick quote request form, and a member of our team will get back to you shortly.